Legal notice

Effective Date: 4 September 2026
Last Updated: 4 September 2026

Welcome to GetFettle.

This Legal Notice applies to your use of the GetFettle website, including all pages, content, products, services and communications made available through the website.

By accessing or using this website, you acknowledge and agree to the terms contained in this Legal Notice, subject to any rights that cannot lawfully be excluded under South African law.

1. BUSINESS INFORMATION

Trading Name: GetFettle

Email:
getfettle.co.za@gmail.com

Website:
getfettle.co.za

Country of Registration:
Republic of South Africa

GetFettle operates as an online retailer supplying health and wellness products to consumers in South Africa.

The above information is provided in accordance with applicable South African electronic-commerce requirements, including section 43 of the Electronic Communications and Transactions Act 25 of 2002 ("ECTA").

2. PURPOSE OF THIS WEBSITE

GetFettle provides health and wellness products intended for general consumer use.

Information displayed on this website may include product descriptions, specifications, instructions, educational information, photographs, videos and general wellness information.

Such information is intended to assist customers in making informed purchasing decisions.

3. HEALTH AND WELLNESS DISCLAIMER

GetFettle is not a medical practice and does not provide medical advice, diagnosis or medical treatment.

Unless expressly stated otherwise, products sold through GetFettle are intended to support general health, comfort and wellness and are not represented as being capable of diagnosing, treating, curing or preventing a medical condition.

Information contained on this website should not be regarded as a substitute for professional medical advice.

You should consult an appropriately qualified healthcare professional if you have concerns regarding your health or whether a particular product is suitable for you.

This is particularly important if you:

  • are pregnant;
  • have an existing medical condition;
  • have recently undergone surgery;
  • have an injury;
  • have reduced sensation;
  • use an implanted medical device;
  • take prescription or other medication; or
  • have any uncertainty about whether a product is appropriate for you.

Customers must read and follow all applicable product instructions and safety warnings before use.

Nothing in this Legal Notice excludes or limits any consumer right or liability that cannot lawfully be excluded or limited under South African law.

4. PRODUCT INFORMATION

GetFettle makes reasonable efforts to ensure that product descriptions and information displayed on the website are accurate.

However, product images may be for illustrative purposes and actual products may differ slightly in:

  • colour;
  • packaging;
  • labelling;
  • dimensions;
  • appearance; or
  • other minor characteristics.

Manufacturers and suppliers may change packaging or specifications from time to time.

Where a product materially differs from its description or does not comply with applicable South African consumer-protection requirements, the customer's statutory rights remain unaffected.

5. NO GUARANTEE OF INDIVIDUAL RESULTS

Individual experiences with health and wellness products may vary.

Unless expressly stated and appropriately substantiated, GetFettle does not guarantee that a product will produce a particular result for every customer.

Statements regarding potential benefits are not intended to constitute a guarantee of individual results.

Nothing on this website should be interpreted as a promise that a product will achieve a particular medical or health outcome.

6. PRODUCT SAFETY

Customers are responsible for using products according to the manufacturer's instructions and applicable safety warnings.

A product should not be modified, dismantled or used for a purpose for which it was not designed.

If a product appears damaged, defective, unusually hot, unsafe or otherwise unsuitable for use, discontinue use and contact GetFettle.

Where a product requires electrical power, charging or batteries, customers must follow the applicable charging and operating instructions.

GetFettle will comply with its obligations concerning defective or unsafe goods under applicable South African law.

7. WEBSITE CONTENT

All information on the GetFettle website is provided in good faith.

While GetFettle takes reasonable steps to maintain accurate information, we do not guarantee that every piece of website content will always be:

  • completely accurate;
  • current;
  • complete;
  • error-free; or
  • continuously available.

Website content may be updated, amended or removed without prior notice.

8. INTELLECTUAL PROPERTY

Unless otherwise stated, all intellectual property appearing on this website belongs to GetFettle or is used under appropriate licence or permission.

This includes, without limitation:

  • the GetFettle name;
  • GetFettle logos;
  • trademarks;
  • branding;
  • product photography;
  • graphics;
  • website design;
  • written content;
  • videos;
  • marketing materials;
  • page layouts; and
  • original website content.

No person may reproduce, copy, modify, distribute, publish, sell or commercially exploit GetFettle's intellectual property without prior written permission, except where permitted by applicable law.

Unauthorised use of GetFettle intellectual property may result in legal action.

9. THIRD-PARTY CONTENT AND LINKS

The GetFettle website may contain links to third-party websites or services.

These links may be provided for convenience or additional information.

GetFettle does not necessarily control, own or endorse third-party websites.

We are not responsible for the content, availability, security, privacy practices or terms of third-party websites, except where applicable law provides otherwise.

Customers should review the terms and privacy policies of third-party websites before using them.

10. WEBSITE AVAILABILITY AND SECURITY

GetFettle makes reasonable efforts to maintain the security and availability of the website.

However, we do not guarantee uninterrupted access to the website.

The website may occasionally be unavailable due to:

  • maintenance;
  • technical problems;
  • hosting failures;
  • telecommunications problems;
  • power failures;
  • cyber incidents;
  • third-party service failures; or
  • circumstances beyond our reasonable control.

GetFettle is not responsible for losses caused solely by circumstances outside its reasonable control, subject always to applicable South African law.

11. PROHIBITED USE

You may not use the GetFettle website to:

  • commit or facilitate unlawful activity;
  • conduct fraudulent transactions;
  • interfere with website security;
  • introduce malicious software;
  • attempt unauthorised access;
  • impersonate another person or business;
  • copy website content for unauthorised commercial purposes;
  • interfere with another user's access to the website; or
  • otherwise misuse the website.

GetFettle reserves the right to take appropriate action where misuse occurs.

12. PRICES AND PRODUCT AVAILABILITY

Prices, promotions and product availability displayed on the website may change from time to time.

GetFettle will take reasonable steps to ensure pricing and product information is accurate.

Where an obvious genuine pricing or listing error occurs, GetFettle reserves the right to correct the error and, where legally permissible, cancel an affected transaction and refund amounts paid.

Nothing in this clause limits any rights provided to consumers under applicable South African law.

13. ELECTRONIC COMMUNICATIONS

When you communicate with GetFettle electronically, including by email or through the website, you consent to receiving communications electronically where permitted by law.

Electronic records may be retained by GetFettle for business, transaction, legal, security and record-keeping purposes.

ECTA recognises electronic communications and records in South Africa, subject to its requirements.

14. PRIVACY AND PERSONAL INFORMATION

GetFettle respects the privacy of its customers.

Personal information collected through this website will be processed in accordance with applicable South African data-protection legislation, including the Protection of Personal Information Act 4 of 2013 (POPIA) where applicable.

For further information regarding the collection, use, storage and protection of personal information, please refer to our Privacy Policy.

15. CONSUMER RIGHTS

Nothing in this Legal Notice is intended to:

  • remove a consumer's statutory rights;
  • exclude rights granted under the Consumer Protection Act;
  • exclude applicable rights under ECTA;
  • mislead consumers regarding their legal rights; or
  • avoid any obligation imposed on GetFettle by applicable South African law.

Where a provision of this Legal Notice conflicts with a mandatory provision of South African law, the mandatory legal provision will prevail.

The CPA contains specific protections concerning consumer rights, unfair terms and supplier conduct.

16. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable South African law, GetFettle will not be responsible for losses arising from:

  • improper or unauthorised use of a product;
  • failure to follow product instructions;
  • failure to follow safety warnings;
  • unauthorised modification of a product;
  • use of a product for a purpose for which it was not intended;
  • inaccurate information supplied by a customer;
  • unauthorised access resulting from a customer's failure to protect their account information; or
  • circumstances beyond GetFettle's reasonable control.

This limitation does not apply to the extent that South African law prohibits GetFettle from excluding or limiting such liability.

Nothing in this Legal Notice excludes liability or consumer rights that cannot legally be excluded.

17. NO WAIVER OF STATUTORY RIGHTS

No provision of this Legal Notice should be interpreted as requiring a consumer to waive a right that South African law does not permit them to waive.

GetFettle reserves all rights available to it under applicable law while respecting all mandatory consumer protections.

18. GOVERNING LAW

This Legal Notice is governed by the laws of the Republic of South Africa.

Subject to mandatory consumer rights and applicable jurisdictional rules, South African law will govern the interpretation and enforcement of this Legal Notice.

19. SEVERABILITY

If any provision of this Legal Notice is found to be unlawful, invalid or unenforceable, that provision will be interpreted or modified to the minimum extent necessary to make it legally enforceable where possible.

If it cannot reasonably be made enforceable, that provision will be severed.

The remaining provisions will continue to apply.

20. CONTACT DETAILS

If you have any questions regarding this Legal Notice, GetFettle's website or our products, please contact:

GetFettle

Email: getfettle.co.za@gmail.com
Website: getfettle.co.za